Network Management
- Modem/Router Configuration
- Data Cabling/Troubleshooting
Network Administration
- Server Configuration/Management/Maintenance
- Network Services Configuration/Management
- Domain Configuration/Management
Website Design/Maintenance
- New Website Design
- Existing Website Editing, Maintenance and Management
Domain E-Mail Management
- Your @domain.com.au email management, through cPanel or your choice of provider.
- SSL and Domain services
IT Helpdesk
- Your systems, your staff, our support. We will handle your IT department service calls. SLA is negotiable, pricing is initial setup cost, then monthly cost per computer/user.
- Auditing/Management of your key inventory. We can manage your passwords, domain password resets, license keys, serial numbers and asset data. We can run custom reports to keep track of maintenance, upgrades and replacements.
IT Support
- Just need something fixed with your computer or portable device? This covers it.
- Firmware/Software updates
- Module upgrade or replacement
- Out of service “Bush Fix”, “Just get it working” is OK, with a slightly modified contract. (Usually for older equipment that cannot easily be replaced with newer hardware, or while awaiting newer hardware to arrive)